Privacy Policy

1. Introduction

Welcome to our application. I-SOLUTION Investment and Development Limited Company is committed to protecting your privacy. This policy explains how we collect, use, store, and protect your personal information.

2. Information We Collect

When you use our application through Facebook, we may collect:

• Facebook Profile Information: Name, email, profile picture (if you allow)
• Facebook ID: Unique identifier of your Facebook account
• Messages: Content of messages you send through the application
• Usage Data: Information about how you interact with the application

3. Purpose of Data Processing

We use the collected information to:

• Authenticate and manage user accounts
• Provide and maintain application services
• Respond to your messages and requests
• Improve user experience
• Send service-related notifications (with your consent)
• Analyze and improve service quality

4. Data Retention Period

We store your data for the following periods:

• Account Information: Until you request deletion or stop using the service
• Message History: Maximum 12 months from the last interaction
• Usage Data: Maximum 6 months

After the above periods, data will be automatically deleted or anonymized.

5. Sharing Information with Third Parties

We do not sell your personal information. We may share information with:

• Supabase: Cloud database service to securely store user data
• Facebook/Meta: For login authentication and Messenger service provision
• Service Providers: Support application operations (hosting, analytics)
• Legal Authorities: When legally required by regulations

6. Data Security

We implement appropriate security measures to protect your information:

• Data encryption during transmission (SSL/TLS)
• Strict access control
• Regular data backups
• Monitoring and intrusion detection

7. Your Rights

You have the right to:

• Access: View personal information we store about you
• Rectification: Request correction of inaccurate information
• Deletion: Request deletion of your data (see Data Deletion)
• Restriction: Request restriction of data processing
• Object: Object to data processing for marketing purposes
• Withdraw Consent: Withdraw consent at any time

8. How to Request Data Deletion

To request deletion of personal data, please:

• Send an email to [email protected] with the subject "Data Deletion Request"
• Or visit the Data Deletion page for more details

The company will process your request within 30 days.

9. Policy Changes

We may update this policy from time to time. All changes will be posted on this page with a new update date. Significant changes will be notified via email.